Customer Reviews

11:07 30 Oct 19

Quality and professional service. They always notify you before any unexpected service is rendered. They have a welcoming, clean and modern facility with a...

Linda G.

13:26 02 Oct 19

We've been going to Monroe Tire for quite a few years, just moved to Charlotte, and still drive back to Monroe. Service is great, people are friendly, what...

Kasi W.

21:11 07 Jun 19

This is my second time doing business with Monroe Tire and I will never go anywhere else! I've had issues on and off for the past five years that have...

Jon PJr

15:57 19 Apr 19

store 161 by Todd is great

Lisa Alston Eskind

19:38 12 Apr 19

We have been trusting this team with all of our automotive needs for almost 30 years. We would not consider going anywhere else.

Terry E.

03:56 02 Mar 19

This place is so much more than a tire store. Whenever I have any issues with my cars, I just pick up the phone and Tim, Lee or Tish takes care of it. I...

Bob D.

08:03 27 Feb 19

Brought my vehicle in for its annual safety inspection. They were very prompt by getting me in and out in less than 30 minutes. Everything was fine but...

Kasi Rhianna Wise

15:06 26 Oct 18

I’ve had my car worked on two separate times now. First it was for two new tires and an alignment. I followed up two weeks later to get the two rear tires and an oil change. In inspecting my vehicle they found a few other issues that needed taken care of. When I picked it up and brought it home, my car was acting up and they had me bring it back and found something they missed. They didn’t charge me for labor, only the part. Every time I’ve had them do work, the entire staff has been nothing but friendly and informative. They take pictures of anything that might be in need of replacing so that you can see for yourself. They send you a link to your cars inspection so that you can see your cars health or assess the damage and further work you might need in the future. I can’t think of something more perfect for someone like me who can’t keep up with all the things that need to be done.! Would recommend this place to anyone and will definitely be back for any future work!

Christographer Bollinger

21:00 20 May 18

Bruce Adkins

23:51 18 Apr 18

Great people, awesome service! Thanks Chris, Tim and TJ! Second to none!

Jan Roddy Blanton

16:24 29 Mar 18

Great customer service! You make Shelby proud! Love the little car I see all around town!

Galaxy Lineberger

13:35 23 Jan 18

Bob Daves

18:48 16 Jan 18

I had my vehicle serviced with an oil change and tires rotated. But one of the things that I like is they check your wipers and fluid levels plus check your air filter and cabin air filter. So for top quality service at reasonable prices then stop and get an appointment with these folks.

Jamie JOnes

10:21 15 Dec 17

I was looking for a new place to have the service done to my cars since recently moving back to Shelby. Its nice to see a company that prides itself in great customer service. I see why it has been around for almost 50 years, Great staff and what a nice building with new up to date equipment. Oh yes the waiting room ..i mean building.. would put most of the high end dealerships in Charlotte to shame.I would have never guessed that Shelby had a gem like this for a tire and service center

Joey Getsinger

13:13 12 Dec 17

Always fast service when I go here. Wait time for me is usually less than 30 minutes.

Saundra Vashti McSwain

23:38 20 Oct 17

I received great friendly service with quality products available!

Elizabeth Weathers Presnell

13:19 12 Oct 17

Always courteous and helpful. Truly care about their customers.

John Hurtig

20:32 09 Sep 17

great service super waiting area fast service

Stephanie Cody Rich

22:31 31 Aug 17

I have always done business with Monroe Tire as well as my family and was very disappointed on this rainy day today while there to get my tires rotated I asked if they could put a new lightbulb in and was charged more for labor than the lightbulb cost

Tonya L. White

20:33 24 Aug 17

Chris and his staff are always top notch professionals! They always go above and beyond to satisfy their customer! I just love local, home town friendly businesses!

William VonVorys-Burke

20:54 03 Jul 17

The gentlemen at Monroe have never let me down! Extremely professional service, they keep me in the loop every step of the way and have gotten me back on the road faster than anyone else ever has.

Patrick Vollmer

00:12 09 May 17

Chris is the man and everyone there is super nice

Cook TRacing

19:21 18 Apr 17

Thanks Tim, for saving me time and money. Really appreciate the heads up. Been working on my car for autocross and track. Have new suspension and brakes on the car. Just got some time donated from a buddy of mine. We had mocked up the fitment before upgrades so I thought it would work. Anyway went to get some rubber for rims. Tim looked at the rims and tried to find me some good tires for them,but he asked me twice if I checked the fit. I told him I did. Well I came back home and was placing the rims to take to him, and something told me to check again. So I did and with my new suspension there is not enough clearance. So I called Tim and thanked him for saving me the time and money. He didn't have to look out and give me a heads up but he did and I really appreciate it. When I get everything fixed I will definitely be back to be a customer. Thanks again.

Sara Hickman

14:35 20 Mar 17

I had had a leaky tire for about a month. I called Monday morning (which I thought would be really busy) and they got me right in. The waiting room was beautiful and very relaxing. I didn't have my active 2 year old boy with me this time, but I would have felt comfortable bringing him because they had a kids room with toys. They found multiple pieces of metal in my tire and repaired it. Thanks, Monroe Tire, for allowing me to slow down this morning and for saving me over $50 by repairing my tire!

Jenny M.

17:17 27 Jan 17

I have been taking my car(s) to Monroe Tire Sales & Service for many years and will continue to do so. They are professional and knowledgeable. The shop is...

Mike E.

13:50 18 Jan 17

Knowledgeable, friendly and fast service. The waiting area is fantastic - clean, spacious, comfortable furniture and great coffee. Glad I stopped here for...

Tammy Chapman

22:39 31 Dec 16

Chris and his team take care of my vehicle as well as both of my sons vehicles. This last visit I was able to stay for my appointment, usually one of the team members drop me off at work and return my vehicle later. I can't say enough about the new waiting area for customers. Cushy chairs, 2 flat screen TV's, piped in stereo music, and a beverage station. Absolute heaven and I know my vehicle is in A1 condition. Priceless. A+++++

Janet Horn Miller

00:34 04 Dec 16

I love the service here and I always feel welcomed. It's clean, professional and I can always trust them. The event space next door is a beautiful /modern state of the wifi lounge where I can relax, work, watch TV or drink coffee while waiting and I just rented it for a private party.

Shelby Jones Costner

01:35 30 May 16

I would like to start off by saying how great the service was at Monroe tires. I just needed a few things done and they went over and beyond to check things that I was not aware of, take pictures so I can see and explain it so I understood what I need to do. They came and picked my car up during work hours and brought it back to me. This makes me SO happy!!! Now I don't have to sit on a Sat to get this stuff done when they will come and get it for you!!! I highly recommend Monroe Tires for not just tire service but Oil change...Inspection and much more and the price was great!!!

Reggie Green

03:27 13 May 16

Just wanted to share my great experience when I chose Monroe Tire & Service to replacemy old tires with a brand new set of tires for my Ford Transit. Chris, and his guys are very knowledgeable, and professional. I highly recommend Monroe Tire & Service, and gladly give them 5 stars for excellent service.

Katie Ragsdale Lytton

20:27 06 May 16

Awesome experience with a great, secure area for waiting! Will come back.

Connie B.

11:26 09 Feb 16

My car was in serious need of some new tires. I was extremely pleased with the tires that Chris Monroe suggested for my car. The car handling has greatly...

Roger Harris

19:44 02 Feb 16

When was the last time you walked into the customer waiting room at a "tire store" and said WOW. It's like the lounge of a high quality hotel. Extremely spacious, clean, free wifi, complementary coffee, CLEAN restrooms. Sure makes waiting on tire service and auto repair much more tolerable. This is customer service on a scale rarely seen in any industry.

Stephen Jones

21:07 12 Jan 16

Chris Monroe super knowledgable and just made my day! Thanks for the service!!

David Kuss

18:04 03 Dec 15

I've been to Monroe Tire on numerous occasions.... Chris and his team are outstanding!! Highly recommended!!!

Teresa Lee Olsen

06:32 25 Nov 15

Upscale all the way! I thought I had stepped into a 5-star hotel! Comfortable seating and open space with all the extra touches to create a very enjoyable waiting experience!

Reba Downs

15:30 20 Sep 15

Monroes did a fantastic job. Highly recommend for their services

Sidney Stern Dixon

14:19 28 May 15

Eric Humphreys

19:31 09 Feb 15

David Huffstetler

19:14 11 Sep 14

Congrats on the AAA endorsement

Mike Love

17:53 11 Sep 14